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Pine Lake Family Physicians
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Best, Melissa Renee, FNP

Affiliated with Novant Health
4.73 out of 5 | 107 reviews
Novant Health Pine Lake Family Physicians - Hemby Bridge
(704) 316-9090
Likelihood of your recommending this care provider to others
Your confidence in this care provider
Friendliness/courtesy of the care provider
Explanations the care provider gave you about your problem or condition
Concern the care provider showed for your questions or worries
Care provider's efforts to include you in decisions about your treatment
Degree to which care provider talked with you using words you could understand
Amount of time the care provider spent with you
Information the care provider gave you about medications (if any)
Instructions the care provider gave you about follow-up care (if any)
The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

Patient Comments 12 reviews
March 21, 2019
very pleased with my provider. she took the time I needed for my exam and answered all my concerns. very pleased
-Patient in CHARLOTTE, NC

March 18, 2019
Listens carefully and shows sincere care for my concerns.
-Patient in MATTHEWS, NC

February 12, 2019
Melissa did a great job of showing compassion, actually listening to what I was saying, making eye contact.
-Patient in INDIAN TRAIL, NC

December 25, 2018
she got right to the problem and handled it. afterwards i had to contact her via My Chart and I got a response ASAP! I'm very thankful for handling these issues so quickly around the Holidays.
-Patient in MINT HILL, NC

December 20, 2018
This was my first time seeing Ms. Best and she was really great. I've even referred some of my friends needing a provider to her.
-Patient in MARSHVILLE, NC

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

Practice locations
Novant Health Pine Lake Family Physicians - Hemby Bridge
(704) 316-9090

Provider video

Board Certifications:
Family Nurse Practitioner

Learn More
Special Interests: Family Medicine

Gender: Female

Request appointment
Call for an appointment Hemby Bridge 704-316-9090



Monday to Friday
7 a.m. to 5:30 p.m.