Physican Detail

Best, Melissa Renee, FNP

Affiliated with Novant Health

4.75 out of 5 | 104 reviews

Novant Health Pine Lake Family Physicians - Hemby Bridge
(704) 316-9090

Ratings

4.75

Likelihood of your recommending this care provider to others

4.83

Your confidence in this care provider

4.90

Friendliness/courtesy of the care provider

4.84

Explanations the care provider gave you about your problem or condition

4.84

Concern the care provider showed for your questions or worries

4.86

Care provider's efforts to include you in decisions about your treatment

4.88

Degree to which care provider talked with you using words you could understand

4.88

Amount of time the care provider spent with you

4.77

Information the care provider gave you about medications (if any)

4.81

Instructions the care provider gave you about follow-up care (if any)

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

Comments

Patient Comments 11 reviews

February 12, 2019

Melissa did a great job of showing compassion, actually listening to what I was saying, making eye contact.

-Patient in INDIAN TRAIL, NC

December 25, 2018

she got right to the problem and handled it. afterwards i had to contact her via My Chart and I got a response ASAP! I'm very thankful for handling these issues so quickly around the Holidays.

-Patient in MINT HILL, NC

December 20, 2018

This was my first time seeing Ms. Best and she was really great. I've even referred some of my friends needing a provider to her.

-Patient in MARSHVILLE, NC

October 20, 2018

She is thorough and actually cares about her patients.

-Patient in CHARLOTTE, NC

September 29, 2018

She is always friendly and attentive. The nurse has even commented on several occasions that ," wasn't your husband here earlier this week?"

-Patient in MINT HILL, NC

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Appointments

Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

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Practice locations

Novant Health Pine Lake Family Physicians - Hemby Bridge
(704) 316-9090

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Provider video

Education

Board Certifications:
Family Nurse Practitioner

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Special Interests: Family Medicine

Gender: Female