Show Navigation
Pine Lake Family Physicians
Home / Patient Tools / Appointments


Scheduling an appointment

Hemby Bridge Office: To schedule an appointment, call our Hemby Bridge office at 704-316-9090.

When you need to schedule an appointment, it is very important to call ahead. However, we are aware that emergencies arise. We will attempt to accommodate your urgent medical needs as efficiently as possible. We ask that you arrive 15 minutes prior to your appointment time in order for us to copy your insurance card and update any demographic information.

New patients

Our office welcomes new patients. We advise that you check with your insurance provider to make sure that our office is on your insurance plan. Most insurance companies provide an 800 number on the member's card to assist you with that information. We ask that new patients arrive 30 minutes prior to the scheduled visit. You will be asked to complete a registration form and a history form. You must bring all insurance cards.

Existing patients

If you are an existing patient seeking to schedule an appointment, please use our MyChart tool using the login box shown here.

If you need to activate your MyChart account and have an activation code, please click here. If you would like to create a MyChart account and do not have an activation code, please click here.

If you have any questions, please feel free to call our office.

Confirmation & cancellation

Our staff gives reminder calls to each patient 1 to 2 days prior to their appointment. We do require a 24-hour notice for cancellations. If you are more than 15 minutes late for your appointment, you may be asked to reschedule.

No Showing for an appointment 3 consecutive times may result in a dismissal. New patients, well child exams and adult physicals that no show may not be allowed to reschedule.

Request appointment
Call for an appointment Hemby Bridge 704-316-9090



Monday to Friday
7:30 a.m. to 4:30 p.m.